Learn How To Make An Electric Scooter Accident Claim
If you have been involved in a road traffic accident involving an electric scooter, then you could be eligible for compensation.

£85 million in compensation
Learn How To Make An Electric Scooter Accident Claim
If you have been involved in a road traffic accident involving an electric scooter, then you could be eligible for compensation.

A Guide To Claiming Compensation For An E-Scooter Accident
E-scooters have become a common sight in cities across the UK in recent years. However, their usage presents a new risk of injury to our streets. That’s why we have made this guide to making an electric scooter accident claim.
You’ll see information on the eligiblity criteria to claim, the law on e-scooter usage and what evidence can be used to prove liability. Also examined is how personal injury compensation amounts are calculated, including a compensation table.
At the end of our guide is an overview of how JF Law’s experienced personal injury solicitors can help eligible claimants seek compensation under a highly advantageous No Win No Fee Agreement.
To get free legal advice, as well as a zero-obligation assessment of your eligibility to claim, get in touch with our advisory team today using the details provided here:
- Call our team on 0151 375 9916.
- You can also contact us online via our callback form.
Examples Of An Electric Scooter Accident Claim
Below, we have provided several examples of an electric scooter accident for which you could potentially make a claim. The eligiblity criteria will be examined in the next section, and this list does not cover every type of e-scooter accident that could occur. To get a comprehensive eligiblity assessment, get in touch with our advisors today.
Electric Scooter Hit By Another Road User
Electric scooter riders are some of the most vulnerable road users. While a scooter rider is as exposed as a motorcyclist, there are no mandatory helmet rules, meaning a scooter rider hit by another vehicle can sustain severe injuries.
As an example, a driver ignored a red light and crossed a junction, colliding with you and knocking you from your scooter. You sustained multiple broken bones.
Road User Hit By An E-Scooter
You were cycling in a cycle lane when an e-scooter rider cut across the road suddenly. They crashed into you and you fell from your bicycle. As well as several cuts and bruises, you fractured your jaw when you hit the pavement.
Pedestrian Hit By Scooter
While scooter riders are vulnerable road users, pedestrians remain the most at risk. A pedestrian hit by a scooter, such as if a scooter rider is on the pavement travelling at speed and hits you.
Faulty Electric Scooters
A faulty electric scooter could cause a burn injury to a rider if the battery fails. Faults with the lights, brakes or steering can also pose significant risks to both riders and other road users. E-scooter rental companies are required to maintain their fleets and ensure all scooters meet the legal safety requirements. The government has issued guidance for local authorities and rental operators to ensure that all scooters within the area are compliant with the law.
Serious Or Fatal Electric Scooter Injuries
Serious or fatal electric scooter injuries can also be claimed for. In cases where there is a fatality, the estate of the deceased can make a claim for the pain and suffering experienced as well as the financial losses incurred prior to death. Any dependents can also claim. To learn more about fatal injury claims, see our FAQ page.
You can get a free eligibility assessment at any time by talking to our advisory team.
The Law On Electric Scooters
Electric scooters are battery operated vehicles that have been available in UK cities for a number of years now. E-scooter riders, like any other road user, must do whatever is in their reasonable power to avoid causing harm to others. This duty of care, a legal responsibility for the safety of others, is upheld through adherence to the Highway Code and the Road Traffic Act 1988.
In addition to obeying road traffic rules, the government has issued specific guidance for e-scooter users, which has been summarised here.
- All riders must have a valid licence with category Q entitlement. A full UK or provisional licence will give you this.
- EU, EEA or other international licences that allow the holder to use small vehicles are also valid.
- All rental operators must hold valid insurance.
- While helmets are not required, they are encouraged.
- E-scooters may be used on the roads and in cycle lanes, but riding on the pavement is prohibited.
- As road users, scooter riders must obey all relevant traffic rules.
- It is advisable to wear light coloured or fluorescent clothing to enable other road users to see riders clearly.
To find out more about claiming compensation following an E-scooter accident, or discuss the duty of care owed by road users further, talk to our team today.

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Can I Claim Compensation For An E-Scooter Accident?
In order to claim compensation for an e-scooter accident, whether you were the scooter rider or other road user, you need to to be able to demonstrate that the duty of care owed to you was breached somehow.
The general eligibility criteria for an E scooter accident claim as as follows:
- You were owed a duty of care by another road user.
- That road user failed to uphold this duty in some way.
- Their failure resulted in a road accident in which you were injured.
How Much Compensation Could I Claim For My Injuries?
“How much compensation could I claim for my injuries?” is a question our advisors are frequently asked, so we’re going to explain how compensation can be determined in an electric scooter accident claim.
There are two heads of claim you need to know about:
- General damages, which are awarded for the physical and psychological damage caused.
- Special damages, which compensates for financial harm. More on this below.
When our solicitors come to value your claim after you pass the eligibility assessment, they can use your medical evidence alongside the Judicial College Guidelines (JCG). This publication outlines compensation guidelines for a range of different injuries.
A relevant selection of these figures have been collated in this table, aside from the top entry.
Compensation Table
It is important we emphasise that this information is intended as guidance only.
Type of Injury Severity Guideline Compensation Amount Notes
Multiple Very Serious Injuries with Special Damages Very Serious Up to £500,000 + Very serious injuries with significant financial harm including a loss of earnings, medical expenses and travel costs.
Brain Damage Moderate (ii) £110,720 to £183,190 Moderate to modest deficit in intellect and greatly reduced ability to work with some epilepsy risk.
Moderate (iii) £52,550 to £110,720 Effects on memory and concentration with reduced ability to work and a small risk of epilepsy.
Epilepsy Established Petit Mal £66,920 to £160,360 Epilepsy awards depend on the impact on daily life, effectiveness of medication and associated behavioural issues.
Severe Leg Injuries Severe (iii) Serious £47,840 to £66,920 Serious compound or comminuted fractures resulting in non-weight-bearing and extensive scarring.
Severe (iv) Moderate £33,880 to £47,840 Complex, multiple fractures or a severe crush injury to a single limb.
Skeletal Injuries Fractures of Jaws (ii) £21,920 to £37,210 A serious fracture with permanent consequences like difficulty opening the mouth.
Fractures of Jaws (iii) £7,880 to £10,660 A simple fracture from which recovery is complete.
Facial Disfigurement Significant Scarring £11,120 to £36,720 Where surgery has reduced the worst effects and any psychological impacts have diminished.
Less Significant Scarring £4,820 to £16,770 A single scar or multiple very small scars that do not markedly affect appearance.
If you would like to know how compensation could be awarded for your electric scooter accident claim, please speak to a member of our advisory team today.
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We pride ourselves on providing the best service possible for our clients.
Who Would Pay For My Compensation?
A question you are no doubt wondering following an electric scooter accident claim is “who would pay my compensation?” Typically, your claim will be made against the insurance policy of the at fault road user. If you are making a claim against the scooter rider, any compensation payout is paid by the operator’s insurance policy.
However, there are cases where the at-fault road user may fail to stop, have no valid insurance or be in a stolen vehicle. In these instances, your claim can be made through the Motor Insurer’s Bureau (MIB), a non-profit organisation established to combat uninsured driving.
You can put any questions about where the compensation payout will come from to our advisory team by using the contact information given below.
Can I Get Access To Treatment If I Make A Claim?
Yes you can get access to treatment if you make a claim. The second head of claim, special damages, compensates for financial losses including medical treatments. We have given a few more examples of costs you could be compensated for here:
- Loss of earnings.
- Accessibility modifications to your home.
- Travel expenses.
- Care expenses.
In order to claim special damages, you’ll need to provide supporting evidence. Make sure you hold onto your payslips, receipts and travel tickets as proof of these costs.
To find out more about claiming special damages, talk to our advisors today.

How Can I Make An Electric Scooter Accident Claim?
In order to make an electric scooter accident claim, there are some key aspects you need be aware of. In addition to meeting the eligiblity requirements, you’ll need to provide supporting evidence, and ensure your claim is made within the correct time limit. We examine both of these areas here.
The Evidence Needed For An E-Scooter Accident Claim
The evidence needed for an e-scooter accident claim serves 2 purposes. First is to demonstrate that another party owed you a duty of care and breached it, causing you harm. The second is to highlight what injuries were sustained and how serious they were. This enables solicitors to accurately determine a compensation figure to take to the third party during the claim.
We have set out some types of evidence you can use here:
- Medical documents, such as examination notes, scans and test results, can all be used to show what injuries were sustained and their severities.
- If available, you can get a copy of any CCTV or dashcam footage.
- You could also take photographs of your injuries, the vehicles involved and the immediate scene of the accident.
- Persons who saw the accident occur could provide a witness statement. Be sure to take down their contact information so they can be interviewed during the claims process.
- Insurance information and contact details of the driver.
Limitation Periods In Electric Scooter Accident Claims
The typical personal injury limitation period is 3 years from the accident date, as per the Limitation Act 1980. There are circumstances where this time limit is disapplied however, these are:
- Those under 18: persons who were minors at the time of their accident will have the limitation period counted from the day they turn 18. This will give them until 21 to make a claim.
- Those without mental capacity: An injured person who does not have sufficient capacity to claim for themselves will not be subject to any time limit.
To ensure these persons do not miss the opportunity to claim, a suitable adult of sound mind can apply to be their litigation friend. What this means is that adult pursues the claim in their stead, making decisions on their behalf and attending court if there is a hearing.
You can learn more about the time limits in road traffic accident claims by talking to our advisors today.
No Win No Fee E-Scooter Accident Solicitors
Our No Win No Fee e-scooter accident solicitors can offer eligible claimants a very desirable contract called a Conditional Fee Agreement (CFA). By instructing one of our solicitors under such an agreement you will benefit from:
- No solicitor’s fees to pay at the start of your claim.
- No fees for your solicitor’s work during the actual claims process.
- No fees are due for the solicitor’s services if the claim is lost.
You will only pay the solicitor if the claim is won. A success fee is taken from your compensation before the rest is transferred to you. The Conditional Fee Agreements Order 2013 imposes a binding cap on these fees so you know most of whatever is paid out is yours to keep.
Contact JF Law
Our advisory team is on hand 24 hours a day to answer your questions, provide free advice and assess potential claims for zero charge. You can reach an advisor at any time using the contact information provided here:
- Call our team on 0151 375 9916.
- You can also contact us online via our callback form.
More Information
You can read some of our other guides to personal injury claims here:
- You can read our road traffic accident faq for answers to common questions about road accident claims.
- Learn more about claiming rear end collision compensation and what injuries can be caused.
- Read our guide to making a passenger injury claim following a road traffic accident.
We have also included some additional resources that you may find useful:
- Administering first aid at the scene can greatly improve the injured person’s chances of survival. Read more on the NHS website.
- Read the advice for road users from THINK!
- Find the latest road safety statistics on the government website.
Thank you for reading our guide to making an electric scooter accident claim.
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