Complaints Procedure

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Complaint Handling

As you know this firm is committed to high quality legal advice and client care. However, if you are unhappy with any aspect of the service we have provided for you, or about any charges we make, then please contact Mr Frank Gibbons by telephone: 0151 375 9916, email: frank.gibbons@jflaw.co.uk or post: JF Law Ltd, Champions Business Park, 6 Arrowe Park Road, Upton, Wirral, CH49 0AB. We have a procedure in place which details how we handle complaints which is available upon request.

 
 

If you are not satisfied with our handling of your complaint however, you can ask the Legal Ombudsman to consider the complaint.
A:  PO Box 6806, Wolverhampton, WV1 9WJ
T:   0300 555 0333