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Advice On Delivery Driver Accident Claims
If you’ve been involved in a delivery driver accident at work, our specialist solicitors could help you claim for compensation.
£85 million in compensation
Advice On Delivery Driver Accident Claims
If you’ve been involved in a delivery driver accident at work, our specialist solicitors could help you claim for compensation.
What You Need To Know About Delivery Driver Accident Claims
Last Updated On 16th October 2025. As a delivery driver, your health is likely to affect your ability to work. Therefore, an accident at work can cause financial pressure in addition to the stress of the healing process. Your employer should take reasonable steps to ensure your safety on the job. If they failed to do this, you may wish to claim compensation for a delivery driver accident.
There are many resources available online, which can be overwhelming. You can read this guide for the key information you need. Our advisors are also available to answer any questions you may have. Whether you are seeking general guidance or would like to discuss working with one of our solicitors, they can help. Who knows, you could be connected to an expert No Win No Fee solicitor today and start the road towards getting your rightful compensation.
- Call us on 0151 375 9916
- Contact us by filling out our online form
Answers To Some Common Questions
- How should my employer protect me at work? They should provide appropriate training and ensure that safe delivery plans are in place.
- Can my compensation cover multiple injuries? Yes, a payout can account for the total bodily harm that you have suffered, as well as emotional damage.
- How can I minimise risks while at work? Make sure you get enough rest, wear your seatbelt while driving and wear Personal Protective Equipment (PPE) when appropriate.
- Should my employer report the injury? Your employer is legally required to report certain injuries if their employees have been affected.
- What evidence do I need for a delivery driver accident claim? You must prove your injuries and how your employer’s actions caused the accident.
Who Can Make Delivery Driver Accident Claims?
Anyone can make delivery driver accident claims, provided that they meet the personal injury claims criteria. Specifically, you will need to satisfy the following requirements:
- You were owed a duty of care by your employer
- This duty of care was breached in some way
- You suffered an injury as a result of the breach
A duty of care refers to the legal obligation that third parties, such as employers, have towards the safety of others. For example, if your employer knowingly provided you with a faulty delivery bike and you suffered leg injuries as a result, you may have grounds to make an accident at work claim.
We’ll discuss the specific legislation relevant to delivery driver accident claims later on in this guide. First, we take a look at the topic of time limits.
What Are Time Limits?
Time limits refer to the period during which delivery driver accident claims must be started. As per the Limitation Act 1980, the personal injury limitation period is usually 3 years and runs from the date of the accident.
That being said, the following exceptions apply:
- Individuals who are under 18 cannot make a claim independently, even if they can legally drive and work. Time limits, therefore, will only begin once someone turns 18 years old, giving them until their 21st birthday to begin a claim.
- Those who lack mental capacity are also unable to claim independently, so the time limit is indefinitely frozen. However, time limits will apply if mental capacity is regained. From this date, they will have 3 years to bring a claim.
To find out if you are eligible to make an accident at work claim, please contact one of our friendly advisors today.
How Much Delivery Driver Accident Compensation Could I Get?
For successful delivery driver accident claims, compensation may consist of 2 types of damages:
- General damages: Your pain and suffering, together with any impact on your quality of life.
- Special damages: Any provable financial loss resulting from your injuries.
Often, the Judicial College Guidelines (JCG) are used by lawyers when assigning a value to general damages. This publication is relevant in this regard because it provides suggested compensation brackets for a wide range of injuries.
All rows in the table below, aside from the first, use brackets from the JCG. Please note that these guidelines are not a guarantee of compensation.
| Injury | Notes | Compensation Guideline |
|---|---|---|
| Multiple Very Severe Injuries with Financial Losses | More than 1 very severe injury with special damages such as loss of earnings and home modification costs. | Up to £1,000,000+ |
| Very Severe Brain Damage | The level of award will depend on factors such as the ability to communicate, the degree of insight (should there be any), and the degree of any behavioural problems. | £344,150 to £493,000 |
| Moderate Brain Damage (i) | Cases in this bracket have features like an intellectual deficit that is moderate to severe, change in personality, and impact on speech and senses. | £183,190 to £267,340 |
| Severe Back Injuries (i) | Cases involving severe damage to the spinal cord and nerve roots. Features include severe pain, a significant impairment of bowel, bladder and sexual function, and incomplete paralysis. | £111,150 to £196,450 |
| Severe Back Injuries (ii) | Injuries include nerve root damage with loss of sensation, and an impairment of mobility and bladder and function. | £90,510 to £107,910 |
| Severe (iii) Serious Leg Injuries | Serious comminuted or compound fractures, or injuries to ligaments or joints that leave claimant needing lengthy treatment and a period of non-weight bearing. | £47,840 to £66,920 |
| Severe (iv) Moderate Leg Injuries | This bracket includes complicated or multiple fractures or severe crushing injuries, generally affecting a single limb. Factors considered include employment impact, level of treatment already undertaken, and muscle wastage. | £33,880 to £47,840 |
| Moderate Neck Injuries (i) | Injuries including dislocations or fractures that leave claimant with immediate symptoms that are severe and may require spinal fusion. | £30,500 to £46,970 |
| Moderate Neck Injuries (ii) | Cases can include soft tissue or wrenching injuries resulting in issues like serious movement limitation, permanent or ongoing pain, and discomfort or stiffness. | £16,770 to £30,500 |
| Moderate Injuries to the Thumb | Injuries include tendons or nerve damage, leaving claimant with an impairment of sensation/function and cosmetic deformity. | £11,800 to £15,370 |
To discuss how compensation might be calculated and get free, tailored advice, please contact a member of our helpful team.
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What Can Compensation Help With After A Courier Or Delivery Driver Accident?
Compensation can help support your recovery and address the financial impact of the injuries you sustained in a court or delivery driver accident. For example, you may have paid out-of-pocket for long-term therapy sessions after developing depression due to the accident that left you with a severely broken leg.
Please see the following examples of special damages that you could include in your claim:
- Loss of income, including future earnings
- The cost of extra childcare
- Home modifications to accommodate your disability by, for instance, installing ramps for wheelchairs
- Travel between medical appointments
- Medical expenses covering private treatments, physiotherapy, and prescriptions
- Counselling and other mental health services
It’s essential that you provide evidence to support any special damages, such as receipts, invoices, or payslips.
While compensation can’t erase what happened, it has the potential to help you move forward with your life. Most importantly, it can give you the funds your recovery journey may need.
If you’d like to discuss this topic in more detail or special damages more broadly, get in touch with our team at any time throughout the week. They can also answer any other queries you have about the delivery driver accident claims process.
What Accidents Might A Delivery Driver Be Involved In?
There are many types of accidents that might involve a delivery driver. For accident at work, they can include scenarios such as the following:
- An employer fails to provide you with manual handling training for lifting heavy boxes. As a consequence, you incorrectly lift a heavy load from your work van and suffer a heavy fall. Due to this, you sustain a severe back injury that permanently affects your mobility.
- Your employer supplies you with a truck that they knew to be defective with faulty brakes. Consequently, you lose control of the vehicle and crash into a wall, suffering serious head injuries and developing PTSD.
- An employer doesn’t conduct regular inspections on work equipment, including the company’s fleet of bicycles. Subsequently, you use one of the bicycles, unaware it is in serious disrepair. The bicycle has a mechanical failure during your shift, causing a crash that leaves you with multiple rib injuries.
To share the personal circumstances of your delivery driver accident, please contact a member of our friendly team today.
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Who Is Responsible For Ensuring The Safety Of Couriers And Delivery Drivers On Shift?
Firstly, employers have a responsibility to ensure the safety of couriers and delivery drivers on shift. That legal obligation is outlined by the Health and Safety at Work etc Act 1974 (HASAWA). Under this act, employers have a duty of care to take reasonable measures to ensure the safety, health, and wellbeing of their workforce, including delivery drivers. To meet this duty, employers can take actions like performing regular risk assessments and providing training to staff.
Road users also owe a duty of care to one another. That entails navigating roads in a way that avoids injury to themselves and others. Additionally, they must follow the Road Traffic Act 1988 and the Highway Code. Therefore, if you’ve suffered an avoidable injury as a result of a third party’s negligence, you could make a road traffic accident claim instead. Please note that for these claims, the accident must have been caused by an independent third party rather than your employer.
To find out more about the different types of legislation relevant to delivery driver accident claims, please contact our team today.
How Can I Prove My Delivery Driver Injuries?
To prove your delivery driver injuries and the validity of your claim, you will need evidence that supports your case. Please see the following examples of evidence you could provide:
- CCTV footage of the accident. You have a legal right to request CCTV footage of yourself
- Dashcam footage or other video recordings.
- Contact details of any potential witnesses who could support your version of events at a later date
- Photographs or videos of your injuries or of the accident
- Your medical records that show the injuries you suffered and their impact
- A copy of the accident report book for your workplace
If you’re connected with one of our expert solicitors, they can use their extensive experience to help you with any evidence-gathering. To find out more about their work or proving a claim, please contact one of our friendly advisors today.
No Win No Fee Claims When Injured As A Delivery Driver
Here at JF Law, our solicitors have helped clients like you make No Win No Fee claims after being injured as delivery drivers. If your case is strong, you could be connected with one of our specialist No Win No Fee solicitors to start your claim. By operating under a Conditional Fee Agreement (CFA), you could enjoy:
- No upfront solicitor fees.
- No ongoing solicitor fees
- No solicitor fees if your claim is unsuccessful
If your claim wins, you will be required to pay a small success fee for your solicitor’s work. The percentage is capped by law and will be deducted from your compensation. Therefore, you will always receive the bulk of your compensation.
Moreover, a solicitor could provide you with the following benefits:
- Regular claim updates
- Help with arranging physiotherapy to aid any ongoing injuries
- Being the point of all contact with the defendant
- Explanations of key legal terminologies
- Help with signing legal documents
- Help with arranging a private medical assessment that details your injuries
To learn more about the benefits of making delivery driver accident claims with JF Law, please contact our helpful team today.
Contact JF Law
To start your delivery driver accident claim, please contact one of our friendly advisors today:
- Call us on 0151 375 9916
- Contact us by filling out our online form
Frequently Asked Questions
If you want to learn more about delivery driver accident claims, please see some common questions and answers below. Please contact our team of advisors for any further help or advice on how to claim.
Am I Able To Claim If I Was Self Employed?
Yes, you could still make an accident at work claim even if you were self-employed. Ultimately, the law that protects employed workers also extends to self-employed workers. For instance, Section 3 of the Health and Safety at Work etc Act 1974 states that a duty of care extends to those who are not employees.
Therefore, you could make an accident at work claim as a self-employed delivery driver, provided that you’ve suffered injuries as a result of a third party breaching their duty of care.
What If I Was Partially Responsible?
If you were partially responsible for an accident, you may still be able to make a claim under the terms of split liability. In split liability claims, you would receive a percentage of the compensation in proportion to your level of fault. For instance, if you are found to be 25% responsible for the accident, you would receive 75% of the compensation payout (that you would’ve otherwise gotten if you weren’t partially at fault).
Can I Make A Claim On Behalf Of Another Person?
Yes, you can make a claim on behalf of another person by assuming the role of a litigation friend. In essence, litigation friends allow eligible adults, like family members or even solicitors, to act in the claimant’s best interests and perform various case-related duties. Litigation friends are used in situations where a claimant is a minor or mentally incapacitated, since, as mentioned previously, neither can claim on their own.
How Long Will My Claim Take To Resolve?
In delivery driver accident claims, there is no definitive time frame for how long it would take for your claim to settle. However, our solicitors work meticulously to ensure deadlines are met and that the claim is progressed as quickly as possible.
Nevertheless, the following factors could affect how long your claim may take:
- Whether you’ve made a full recovery
- Whether liability is admitted by a third party
- Whether your claim requires court proceedings
To learn more about how long your claim could take, please contact one of our friendly advisors today.
Learn More
To learn more about personal injury claims, please see some of our other guides:
- Learn what to do after an accident at work
- See the following advice on hand injury claims
- Get help with construction accident claims
Additional external resources:
- Learn about when to call 999 from the NHS
- See the following advice about manual handling at work from the Health and Safety Executive (HSE)
- Get help with statutory sick pay from Gov.UK
Thank you for reading our useful guide about delivery driver accident claims.
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