Privacy Policy

Last updated: April 2024

1. Introduction

J F Law Limited (“we”, “our” or “us”), trading as J F Law, Accident Claims Advice, Accident Advice, Pro Lawyers, Bonus Lawyers, Data Breach Claims and Legal Expert Lawyers, is a firm of solicitors regulated by the Solicitors Regulation Authority under section 9 of the Administration of Justice Act 1985.

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information that we obtain about you.

2. Scope of Privacy Policy

This Privacy Policy applies to your use of any of our services, including when you request information from us, engage our legal and other services, or apply for a job. It also applies to any information collected from third parties.

This Privacy Policy also applies to our website www.jflaw.co.uk.

3. Use of Cookies

Our website uses cookies to enhance the user experience. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.

• Cookie Control: When you visit our website for the first time, you will be prompted to allow or disallow the use of cookies on your device. This complies with recent legislation requirements.
• Tracking Software: We use tracking software provided by Google Analytics to monitor visitor usage of our website. This software uses cookies to track and monitor user engagement and usage of the website. However, it does not collect personal information. For more information, please refer to Google’s privacy policy.
• Other Cookies: Some cookies may be stored on your device by external vendors when our website uses referral programs, sponsored links, or adverts. These cookies are used for conversion and referral tracking. No personal information is stored, saved, or collected.

Please refer to our Cookie Policy for more information.

4. Information Collection

• General Information: We collect personal information directly from you, our clients, or authorised representatives. We may also collect personal information from third parties such as regulatory authorities, your employer, and other organisations with whom you have dealings.
• Online Services: When you use our online services, we may collect information such as information provided by completing forms; details of visits made to our online services, including technical information and identifiers about the device.
• Careers and Recruitment: If you apply for a job or work placement, you may need to provide information about your education, employment, background, and health.

5. Use of Your Information

We will use your information for the following purposes:

• To fulfil our contractual obligations to you.
• To comply with legal or regulatory obligations.
• For our legitimate business interests, subject to your interests and fundamental rights.

6. Disclosure of Your Information

We may share your information with certain service providers and other third parties. We may also exchange your information with third parties in certain circumstances, such as:

• When you have permitted us to share your information.
• When we are under a legal, regulatory, or professional obligation to do so.

7. Security

We take the security of your information seriously. We have implemented procedures and security features to prevent unauthorised access, modification, or disclosure of your information.

8. Third-Party Sites

We provide links to third-party websites such as Twitter, LinkedIn, and YouTube. Please be aware that these websites have their own privacy policies, and we cannot accept any responsibility for their use of information about you.

9. Your Rights

You have the following rights regarding your personal information:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

If you would like to invoke any of these rights, please contact us at the address provided below.

10. Status of this Policy

Your provision of personal information to us constitutes your acceptance of the terms of this Privacy Policy. We may revise this Privacy Policy in the future, and you should review this page regularly to ensure that you are aware of any changes.

11. Contact and Further Information

If you have any questions about this Privacy Policy or want to submit a complaint, please contact us at:

J F Law Limited
Unit 35, Champion European Suites
Arrowe Brook Road
Wirral, Merseyside
CH49 0AB
Email: info@jflaw.co.uk

You may also submit a complaint to the Information Commissioner’s Office (ICO) at:

Information Commissioner’s Office
Phone: 01625 545745 or 0303 123 1113

12. Third-Party Cookies

We use the following third-party cookies for live chat and social media purposes:

• YouTube: For more details on their cookie policy, please visit here.
• Zopim: Zopim is our instant chat service. Please see their privacy policy here.